US Floors Direct



General Care & Maintenance

Caring and maintaining your new floor properly, is the most important thing you can do for it. A floor that has been properly maintained will look better, last longer and hold up better to the constant wear and tear. We want to you know the do’s and don’ts for your new floor.


General Do’s:

-Keep dirt at the door. To do this, put a gritty door mat outside of your door to catch large chunks of dirt from your shoes. Also, put a plusher door mat inside of your door to catch the finer pieces of dirt from your shoes.

-Clean your floor regularly. Sweep or vacuum regularly. Clean up any spills immediately. When using cleaning products, always test a small, hidden, inconspicuous area before doing your whole floor. This way, if it causes damage, you only did a small spot, not the whole floor.

-Avoid wearing spiked, heeled or damaged shoes while walking on the floor. Put felt pads on the bottom of chair and other furniture legs. If you have pets, be sure to keep their nails clipped regularly.


General Don’ts:

-Drag heavy furniture across your floor when rearranging rooms. Lift and carry furniture when possible, or use sheets of plywood or other floor protection and a dolly.

-Use steel wool, abrasive cleaners, sandpaper or scouring pads. They will scratch the surface of your tile and may cause rust stains in the grout when loose steel particles are left behind.



-Clean spots and spills immediately by:
a: Remove as much solid food from spills by gently scraping with a spoon or dull knife.
b: Absorb wet spills as quickly as possible by blotting repeatedly with a white paper or cloth towel.
c: Always blot from the outside in to avoid spreading the spill.
d: Rinse the area with warm water, not hot, on a towel to remove in sticky residue.
e: Place several layers of white towels over the spill area and weigh it down with a plastic jug of water.


-Abrasively rub, wipe or scrub spills. Doing so will result in a fuzzy area.
-Don’t pull on loose yarn or snags. Carefully snip the yarns with scissors flush with the carpet.



Rinse the tile thoroughly with clean water to remove any left-over solutions. Dry with a clean cloth or rag to increase shine and prevent water spots.


Use cleaners that contain ammonia, bleach, acids, wax, oil-based, acrylics or sealants. These ingredients can damage the tile or discolor the grout.



Expect seasonal movement in a solid wood floor. Wood is a product of nature and will expand and contract with changes in humidity and temperature. Slight gaps will usually appear between boards during the winter months and tighten in the summer.

Maintain proper relative humidity (between 35% – 65%). A humidifier during Dry Heating Seasons and a dehumidifier and air conditioner during Wet Non Heating Season will help reduce wood shrinkage.

Try to prevent scratches. Renew the finish. You should renew the finish every 3-6 years to brighten dull areas, remove shallow and deep scratches and get a fresh coat of polyurethane. We can help you out when you are ready to renew the finish, just give us a call to do a screen and coat.


Clean your floors with water, oil soaps, liquid or past wax, silicon, ammonia or household products containing citrus, lemon, or tung oil. Cleaning with water can damage the wood over the long term and cleaning with any of the listed products can damage the floors finish. Read the label of any cleaning product carefully before using it on your floor.

Use a steam cleaner, hard-bristled broom, or vacuums with rotating brushes. These cleaners can warp, scratch and dent your hardwood floor.



Keep all furniture and traffic off the floor for the first 24 hours after the installation.

Avoid cleaning the floor for the first 2-5 days to allow the adhesive to thoroughly dry.

Use broad, non-staining wheels at least 2” in diameter on rolling chairs or furniture.


Use a vacuum with a rotating beater bar. It will visibly damage the floor surface.

Use paste wax, solvent-based polishes, detergents, abrasive cleaners, vinegar or “mop and shine” products. These products may damage the surface or leave a dull film on your floor.

Use floor mats with latex or rubber backings. They will stain or discolor your floor. Use floor mats with non-staining vinyl backings or rugs that are colorfast.



Maintain proper relative humidity (between 35% – 65%). A humidifier during Dry Heating Seasons and a dehumidifier and air conditioner during Wet Non Heating Seasons will help minimize the natural expansion and contraction of the wood.


Wash or wet mop your floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation.

Use any buffing or polishing on your laminate floor. This will damage the surface.

Use excessive exposure to water during periods of inclement weather. This could cause swelling, warping, and joint-line separation. Avoid excessive exposure to water.

Use a vacuum with a rotating beater bar. Use the hard floor attachment if your vacuum has a rotating beater bar.


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